Managed Security Services

A great MSSP is more than automation and low costs.
It involves having people who are going to add value, not just performing tasks behind a screen. People with the right technical skills to answer your questions, work with your team, and address your IT challenges as they come up.

The Alacrinet Difference

Dedicated Technical Expert as Your Main POC

We know that a top concern for customers working with other MSSPs is the lack of response they get after signing the deal. We know how frustrating that can be and want to give you a better solution.

We’re disrupting the market to give customers a better experience.

At Alacrinet, we have automation, orchestration, and methodology for an effective and efficient system but we also assign a dedicated, U.S.-based person to your account to best address your pain points and provide the level of customer service you’re expecting.

We’re not going to lie and simply tell you what you want to hear.

What we will do is be direct and transparent on the costs, the level of service, and the tools used to secure your environment.

When you engage our team, the first thing you’ll notice is the detail that goes into our SOW. We outline the daily activities Alacrinet will undertake, the number of resources (people!) involved, and the management involved. You’ll have a clear understanding of what goes into the cost.

The level of service doesn’t end once we get set up. In addition to your main point of contact - a technical expert in the area of your biggest pain point - we have a team of subject matter experts who will help address new issues as they come up.
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Levels of Service

We take a vendor agnostic approach and customize our services to your business needs. With 2 levels of service to match your needs, we handle anything from logging & configuration to response & remediation. Whether fully managed or co-managed, our team of experts are ready to enhance your security posture. We’ve highlighted below the most-requested security services to start the conversation and address your needs.
MSSP Levels of Service

Top Services

Managed FirewallManaged SIEMManaged Endpoint

Managed Firewall

Learn more about the leading Network Firewall solutions

The firewall is the frontline of your network’s defense. Beyond keeping it patched and up-to-date to stop vulnerabilities as they’re identified, Alacrinet’s team of analysts provide reporting and analysis of your network to ensure your organization is informed and in control.

Managed SIEM

Learn more about the leading SIEM solutions

Managed Endpoint

Ensuring all devices that connect to your network are patched and meet policy guidelines involves continuous monitoring and action. We work with endpoint security solutions like CarbonBlack and CrowdStrike as well as endpoint management solutions like BigFix and SCCM.

Learn more about the leading Endpoint solutions

Implementing the leading SIEM solutions makes it possible to view logs of all activity on your network and respond quickly to high-profile events. However, analysts still need to take action to review and resolve each incident. By outsourcing these tasks, you can augment your team and gain expertise needed to continually tune your SIEM for optimal performance.


Percent of IT professionals are interested in using or already using the facilities of managed security services.

Source: Cyber Defense Magazine “Cyber-attacks thrive the market for Managed Security Services” May 24, 2019

Key Benefits of MSS

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Need Advice? Ask Away!

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